Av. Bernardo O'Higgins 391c, Chile
Araucanía CL
N/A
+56987306652
terrible service and more expensive than others. I reserved a volcano tour and later realized the volcano tour next to this one is 10000peso cheaper. and other guests at my hostel room did a volcano tour a lot cheaper than this tour. Also these people here view customer as nothing more than money source. no respect. They require you to wait full one hour from 5am to 6 am in front of the hostel for pickup. You are not allowed to go bathroom or fill your water bottle. If you are not there at the exact time when the bus comes, they dont wait you even for a minute. they dont even call you or text you. they just leave you behind because that makes more money. 여기 투어 절대 하지마세요 최악입니다. 다른곳이 더 싸고 좋습니다
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Had good time on tour,the tour guide took us to the best possible natural places for rappelling.Was fun.
I arrived to pucon and instantly was in awe with the volcano, i had to hike it. i found sur xtremo a tour agency in the main street, Maria from sur xtremo was extreamly helpfull and friendly i can not speak any spanish so it was great she could speak extreamly good english she explained the tour of volcan villarrica what was involved whats included, prices ect and i was very excited, i booked and the next day and i did the hike one of my best experience i have had in south america the view was amazing the volcano is active and i was lucky on the day to see lava. when i returned to the agency around 530pm they had food and beers waiting for everyone i booked hot springs for 730 to relax after the hike i also highly recommend the hot spring termas geometricas veryyyyyy good. I highly recommed sur xtremo, maria and everyone at the agency, they made my experience easy to organize and extremly fun 10/10
En si cumplen su función, ofrecen distintos tours pero no ofrecen nada distinto frente a las otras empresas del rubro, también se ve mucha desorganización.
Equipe de guias fantástico, obrigada Greice, Ricardo e Daniel pelo apoio e incentivo para subir, os melhores guias
Cuidado com o "papo vendedor", oferece passeios tradicionais da região e um bom atendimento
Realmente una terrible desilusión de esta agencia. Te venden con re buena onda las actividades pero tienen demasiados problemas. • Toda la indumentaria entregada estaba ROTA, MOJADA , DESGASTADA Y VIEJA. Incluso habían tan pocos cascos que un guía tuvo que ir sin. • Lugares súper precarios para cambiarse, sucio , desordenado y un ambiente horrible. •TERRIBLEMENTE DESORGANIZADOS, nos debía buscar un transporte a la 13:30 y llego 2 horas y 10 tarde por qué lo mandaron al volcán sabiendo que estábamos esperando. Encima de todo esto , no sé dignan a devolverte ni 1 peso y para colmo la jefa nunca está y nunca responde el celular. NO GASTEN NI UN CENTAVO EN ESTE LUGAR
Pésima agencia. Te avisan la noche anterior del día del tour que elegiste que lo sobrevendieron y que no podrás hacerlo. Lo peor es que la dueña que no pide disculpas ni da la cara por los errores, para que decir si me ofrecieron un descuento o una compensación. Una vergüenza de administración. Ojalá no la tengan que conocer...
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